Elster Solutions, LLC is now Honeywell Smart Energy!

Elster is now part of Honeywell, a diversified technology and manufacturing leader, serving customers worldwide
with aerospace products and services, control technologies for buildings, homes and industry, turbochargers and
performance materials. Honeywell is now integrating Elster and all its affiliates into its Honeywell Process Solutions
and Environmental & Energy Solutions business units.

Honeywell Smart Energy Online Customer Services (OCS) provides online tools and services that allows users to manage their business processes with Honeywell Smart Energy. We encourage all customers to use the services we offer online.
IL documentation! Click here to open a list of available hardware installation guides, or "IL Docs".
The use of the following tools does not require logging into the site. Please use the links above to Upload Files or to submit an online product support request.

The services listed below are available to registered users only. To qualify and register for these services contact your Honeywell Smart Energy sales representative or use the link above to request your own ID and password.

Upload Files
Upload files to Honeywell Smart Energy.
Submit Support Request
Online form submission directly to the help desk.
Return Material Authorization (RMA)
In order to provide faster and more efficient customer service, the RMA tool now requires users to log in.
Order Tracking
Track order status, generate custom reports, and view order history.
Download the latest versions of software, tools, and documentation.